Okuafo AI
Okuafo AI Support
Email support@farmba.ai. Include the app name "Okuafo AI" in the subject line so the request is routed correctly.
Crop Scan Help
Send the crop, device model, screenshot, and what happened. For weak or incorrect diagnoses, include the original leaf image and the model result shown in the app.
Account And Data
Email support for Apple sign-in issues, connected account help, saved scan history, data export questions, or deletion of synced farm records.
Before You Contact Us
- Update to the latest TestFlight or App Store build.
- Confirm camera and photo permissions are enabled in iOS Settings.
- For field mapping or weather context, confirm location permission is enabled.
- For connected mode, confirm Sign in with Apple or Google sign-in completed successfully.
Agronomy Disclaimer
Okuafo AI provides scouting support. It is not a guarantee of crop condition and should be combined with field judgment, local agronomy advice, pesticide labels, and regional regulations before high-cost or chemical treatment decisions.